PRIVACY POLICY

Last Updated: November 29, 2025

This Privacy Policy describes how Mustang Restoration LA ("Mustang Restoration LA," "we," "our," or "us"), operated by Division One LLC, collects, uses, stores, and shares personal information when you use MustangRestorationLA.com (the "Site").

By accessing or using the Site, you consent to the practices described in this Privacy Policy.

1. WHO WE ARE

Mustang Restoration LA is a brand operated by:

Division One LLC is the data controller for purposes of applicable privacy laws.

You may contact us at:

Email: [email protected]

2. INFORMATION WE COLLECT

We collect three categories of information:

A. Information You Provide Directly

When you use forms, upload photos, or request an introduction to a Partner Shop, you may provide:

• Name
• Email address
• Phone number (optional)
• Photos of your vehicle
• Restoration goals, budget, or project timeline
• Vehicle details (year, model, rust level, condition notes, modifications)
• Any messages you choose to send

This is collectively referred to as User-Provided Information.

Photos & Vehicle Details

If you upload photos, you acknowledge they may show:

• Vehicle exterior and interior
• License plates (we recommend covering them)
• Surroundings, backgrounds, or incidental personal information

We do not request or require sensitive personal data.

B. Information Collected Automatically

We may collect certain information automatically through cookies, analytics tools, and log files, including:

• IP address
• Browser type
• Pages viewed
• Time on site
• Device type
• Referring URL
• General location (city/state approximation)

This information is used for analytics, performance improvements, and security.

C. Information From Third Parties

If you are introduced to a Partner Shop, they may provide us general information about:

• Whether contact was successful
• Whether they accepted your project
• High-level project status (estimated start date, decline reason, etc.)

We do not receive detailed invoices, contracts, or financial data from shops.

3. HOW WE USE YOUR INFORMATION

We use personal information for the following purposes:

A. To Provide Restoration Guidance

• Review your vehicle information
• Assess condition-based issues
• Offer general cost ranges and recommendations

B. To Facilitate Shop Introductions

With your consent, we may share your information with Partner Shops so they can:

• Review your photos and details
• Determine whether they are a fit
• Contact you regarding availability

C. To Communicate With You

We may send:

• Follow-up questions
• Restoration advice
• Introductory emails to Partner Shops
• Guides, newsletters, or promotions
• Administrative messages

You may unsubscribe at any time.

D. To Improve Our Site

Analytics data helps us understand:

• What content is most useful
• How to improve usability
• How users navigate the Site

E. Legal, Compliance & Security

We may use data to:

• Respond to legal requests
• Enforce our Terms & Conditions
• Prevent fraud or abuse

We do not sell personal information.

4. HOW WE SHARE INFORMATION

We only share personal information with:

A. Partner Shops (With Your Permission)

If you request an introduction, we share:

• Your name
• Email
• Vehicle details
• Photos
• Relevant notes

Partner Shops use this information solely to assess your project and contact you.

B. Service Providers

We may use third-party vendors for:

• Email delivery
• Web hosting
• Analytics
• Form handling
• Security monitoring

These providers have no rights to use your information beyond performing services on our behalf.

C. Legal Compliance

We may disclose information if required to:

• Comply with law
• Respond to subpoenas
• Protect our rights
• Address fraud or misuse

D. Business Transfers

If Division One LLC undergoes a merger, acquisition, or business transfer, your information may be included as an asset, subject to this Privacy Policy.

5. COOKIES & ANALYTICS

We use cookies and analytics tools (e.g., Google Analytics) to improve site experience.

Cookies may store:

• Preferences
• Session data
• Analytics identifiers

You may disable cookies in your browser settings, though some features may not work properly.

6. DATA RETENTION

We retain personal information for as long as necessary to:

• Provide services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Improve our content and processes

Uploaded photos or form submissions may be retained for internal analysis unless you request deletion.

7. HOW WE PROTECT YOUR INFORMATION

We use commercially reasonable technical and organizational measures to protect personal data, including:

• Encrypted connections (HTTPS)
• Secure storage environments
• Restricted administrative access
• Regular security reviews

However, no system is 100% secure. You use the Site at your own risk.

8. INTERNATIONAL USERS (GDPR NOTICE)

If you are located in the EEA, UK, or Switzerland:

• Division One LLC is your data controller
• You may request access, correction, deletion, or restriction of your personal data
• You may object to processing
• You may request data portability
• You may withdraw consent at any time

We process data under the following legal bases:

• Consent
• Legitimate interests
• Contract performance (when introducing users to shops)

We may store data on servers located in the United States.

9. YOUR PRIVACY RIGHTS

Depending on your location, you may have rights including:

A. California (CCPA/CPRA):

You may request:

• What personal information we collected
• The sources of that information
• What information was shared and with whom
• Deletion of your personal information

We do not:

• Sell personal information
• Share information for cross-context behavioral advertising

B. GDPR:

You have rights to:

• Access
• Correction
• Deletion
• Restriction
• Data portability
• Objection to processing

To submit a request, email: [email protected]

10. CHILDREN'S PRIVACY

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we discover that a child has submitted data, we will delete it immediately.

11. THIRD-PARTY LINKS

The Site may contain links to third-party websites.

We are not responsible for the content or privacy practices of those sites.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices.

Updates will appear on this page with a revised "Last Updated" date.

Continued use of the Site constitutes acceptance of any updated policy.

13. CONTACT INFORMATION

For privacy questions, data requests, or concerns, please contact: